Frequently Asked Questions
Everything you need to know about DPS Skis and your order.
What makes DPS Skis different from other brands?
DPS is a pioneer in carbon fiber ski technology. Our skis utilize aerospace-grade materials and patented constructions like Pagoda and Kaizen to offer a unique blend of lightweight performance and dampening.
How do I choose the right ski length and shape?
Choosing the right ski depends on your height, weight, ability level, and preferred terrain. We recommend using our online 'Ski Finder' tool or contacting our customer service team for a personalized recommendation.
Do you offer international shipping?
Yes, we ship globally. Shipping costs and delivery times vary by destination. Please note that international orders may be subject to local customs duties and taxes upon arrival.
What is your return policy for skis?
Unmounted skis in their original packaging can be returned within 30 days of purchase. Once skis have been mounted with bindings, they are considered custom equipment and are no longer eligible for return.
How do I care for my DPS skis to ensure longevity?
We recommend regular waxing and edge tuning to maintain performance. For PHANTOM-treated skis, ensure you follow the specific cleaning instructions to maintain the permanent glide benefits.
What kind of warranty do you provide?
DPS offers a limited lifetime warranty against manufacturing defects on all skis manufactured after 2022. This covers structural issues but does not include normal wear and tear or impact damage.