Returns & Exchanges
We stand behind the quality of our high-performance skis and offer a 30-day return policy for unused gear in its original packaging. If you are not completely satisfied with your purchase, we are committed to making it right through a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your unmounted skis or gear in the original shipping box, ensuring all tags and protective materials are intact.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Inspection and Refund
Once our warehouse receives and inspects your equipment for quality assurance, we will process your refund or ship your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing